2018-2019 San Joaquin Delta College Catalog 
    
    Nov 25, 2020  
2018-2019 San Joaquin Delta College Catalog [ARCHIVED CATALOG]

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BUS 083B Customer Service Techniques


Units: 0.5
This course is designed to explore key skills and attitudes necessary to effectively meet the customer`s needs in the workplace. Participants will be introduced to concepts and appropriate techniques for dealing with internal and external customers, enhancing customer satisfaction, and insuring positive communication.



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