Public Safety Dispatcher Certificate of Completion

Upon successful completion of the Public Safety Dispatcher Certificate of Completion, students will demonstrate the knowledge and skills necessary for entry-level employment as public safety dispatchers. Students will attain a foundational understanding of the criminal justice system and the role of dispatchers within law enforcement agencies, including professionalism and ethical standards. They will develop proficiency in communication techniques, including effective radio and telephone operations. Students will also fulfill the basic requirements set by the California Commission on Peace Officer Standards and Training (POST).

Program Learning Outcomes

Upon successful completion of this program, students will be able to:

1. Demonstrate the essential knowledge, skills, and competencies required for a career in emergency communications. This comprehensive program prepares students to serve as professional 9-1-1 dispatchers and public safety telecommunicators, emphasizing critical thinking, effective communication, and crisis management.