Administrative Assistant I Certificate of Achievement

Upon successful completion of the Administrative Assistant I Certificate of Achievement, students will demonstrate the knowledge, skills, and hands-on training required for entry-level employment in administrative-related professions such as Administrative Office Assistant, Office Assistant, Administrative Assistant, Clerical Specialist, Office Receptionist, or Administrative Professional. Students will exhibit proficiency in keyboarding and document processing, professional business communication, office software, and office management practices, including the organization and maintenance of electronic and physical filing systems. Graduates of this beginning-level certificate program will also demonstrate foundational competency in Microsoft Office Professional Suite and Google Workspace applications, as well as the ethical and practical use of Generative Artificial Intelligence (GenAI) tools to enhance administrative productivity and informed decision-making. Additionally, students will gain practical experience using essential office technologies, including webcams, multifunction copiers, and open-source software. This certificate serves as the first level in the four-tier Administrative Executive Professional/Office Manager career pathway, providing a strong foundation for continued advancement in administrative and executive support careers.

Program Learning Outcomes

Upon successful completion of this program, students will be able to:

1. Demonstrate the ability to use type using correct keyboarding skills in a business environment.
2. Demonstrate the ability to complete basic office application tasks using Microsoft Office 365 and Google Workspace Applications.
3. Demonstrate foundational ethical awareness and responsible application and use of data from Generative Artificial Intelligence (GenAI) powered applications. Students will identify, explain, and apply best practices for integrating GenAI data and information into administrative professional documents and workplace tasks.