Office Management Certificate of Achievement

Upon successful completion of the Office Management Certificate, the student demonstrates skills, knowledge, and training for employment available in private industry, non-profit organization, and government office for the following positions: Office Manager, Administrative Office Manager, Customer Service Manager, and Administrative Office Professional. The student demonstrates his or her ability to: supervise and train employees; develop and maintain office procedures; organize and coordinate work efficiently and set priorities; research and work on projects; communicate effectively orally and in writing.

Program Learning Outcomes

1. Program completers will demonstrate the ability to format memorandums, letters, e-mails, and other business documents to communicate effectively in writing in an office environment.
2. Program completers will assemble an Office Procedures Manual or a Professional Portfolio reflecting direct evidence of office and/or management procedures used in a business environment.