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Dec 12, 2024
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2018-2019 San Joaquin Delta College Catalog [ARCHIVED CATALOG]
General Office Certificate of Achievement
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Upon successful completion of the General Office Certificate, the student demonstrates skills, knowledge, and training for employment in private industry, non-profit organizations, and government offices for the following positions: General Office Clerk, Office Assistant, Office Clerk, Receptionist, or Information Clerk. The student demonstrates his or her ability to: answer the telephone effectively; utilize customer service skill; open, sort and distribute incoming mail and prepare outgoing mail; keyboard documents; address envelopes and labels; file correspondence and documents; use a fax and copy machine.
Program Learning Outcomes
- Program completers will demonstrate the ability to produce and format business documents using Microsoft Word or industry accepted word processing software.
- Program completers will demonstrate the ability to use an electronic calculator to solve basic mathematical concepts common in business.
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Core Requirements
Complete 12 units
Area A
Complete 3 units selected from:
Area B
Complete 7 units selected from:
Minimum Units Required: 22
Complete all courses with a grade of “C” or better.
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