Hospitality Front of House Service Operations Certificate of Achievement

Upon successful completion of the Hospitality Front of the House Service Operations certificate, the student demonstrates skills, knowledge and training for employment in front of the house positions to include a server in the hospitality industry at restaurants, hotels, country clubs, resorts and catered events. This course of study will provide students technical, practical and conceptual skills including wine knowledge and service standards which may lead to enhanced employment and earning opportunities.

Program Learning Outcomes

1. Upon successful completion of this program, students will be able to:
2. Demonstrate the ability to operate a Point of Sale system in a retail food service operation.
3. Demonstrate the skills to set a dining room for various styles of service to include, buffets, a la carte and for different day parts.
4. Demonstrate the ability to prepare basic food dishes and an understanding of preparation techniques as well as safe service standards.
5. Demonstrate the ability to describe, upsell and serve, beers and wines of various regions in a professional manner.