Upon successful completion of the Medical Office Assistant certificate, the student demonstrates the skills, knowledge and training for entry-level employment in medical front-office positions, such as a medical office bookkeeper, medical records file clerk, appointment clerk, insurance coordinator or billing clerk and medical office receptionist. Individuals are able to demonstrate knowledge of medical technology, bookkeeping and records management as well as the ability to work with patients effectively in scheduling appointments and collecting payments.
Program Learning Outcomes
Upon successful completion of this program, students will be able to:
Demonstrate knowledge and use of keyboarding and/or computer applications used in the business segment of a medical office setting.
Assemble an Office Procedures Manual or a Professional Portfolio reflecting direct evidence of office procedures and/or computer applications used in a medical front office environment.